Price Adjustment Policy

We’re a family‑run outdoor gear business, and we work hard to offer fair pricing while keeping our products accessible to our community. Because of our small‑business margins, we offer price adjustments within a limited window.

Eligibility Window

We provide price adjustments within 7 days of the original purchase date when an item you purchased goes on sale.

If a lower price is advertised after the 7‑day window, the order is not eligible for a price adjustment.

Requirements for a Price Adjustment

To qualify, the following must apply:

• The item must be the exact same product, including color and size.

• The lower price must be a publicly advertised sale on our website.

• The purchase must have been made directly through our website.

How Adjustments Are Issued

Approved price adjustments may be issued as:

• A refund of the difference, or

• Store credit (depending on the promotion and payment method)

Exclusions

Price adjustments are not available for:

• Purchases made more than 7 days before the sale date

• Clearance items

• Limited‑time flash sales

• Bundles or promotional packages

• Major holiday promotions, including Black Friday, Cyber Monday, and other seasonal event sales

• Purchases made through third‑party retailers, as they set their own pricing

How to Request a Price Adjustment

To request a price adjustment, please contact us at info@outdooressentialgear.com within 7 days of your purchase. Please include:

• Your order number

• The item(s) in question

• A link to the current sale price

We typically respond within 1–2 business days.

Why This Policy Exists

As a small, family‑owned business, we balance offering great deals with maintaining sustainable pricing. This policy helps us stay consistent and fair to all customers while continuing to provide high‑quality outdoor gear and service.

If you have any questions about a recent purchase or sale, we’re always here to help.